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Invented by Dr. Deming decades ago. Embraced by Toyota, Honda, etc. decades ago. See Deming's 14 points...

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Common people will always blame the system and people governing it for their own inability to function properly and do the right thing, invest work, make progress.

Give good people any system and they will thrive, figure things out, adapt it for the better and continue to evolve it. As a leader you only offer experience and patches where team fails to understand complexity in order to set things up.

Take a bunch of opportunists and let them have any system - it will fail. To those you can never be unfair or hard enough as a "boss" regardless of how much you exploit them, simply because sooner or later they will find a way to fully and thoroughly exploit the company until it is worth less than a parking lot. Products will lag in timeline and quality, all progress will depend on one person hidden from the superiors and eventually end up in a bin regardless of how much freedom and benefits you give them there will always be something/someone to blame if they eventually even bother to come up with an excuse

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Blameless culture stays at the core of building a sustainable and productive organization. Great overview Hemant, as always!

My experience was quite similar to yours, first month I broke Chrome production which almost caused missing our first monthly release. Thanks for sharing your story!

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